Find out how to change your plan, add a new line, get activation assistance, learn about our 5G, and review other common Straight Talk help topics. Browse common support topics for your prepaid phone. Navigate topics such as account management, phones, services, airtime, and more at Straight Talk. Browse common support topics for your prepaid phone, including account management, phones, services, and airtime at Straight Talk. What happens if I forget to refill my Straight Talk phone? If you stop buying or adding service plans or refilling your account, Straight Talk will deactivate your service and may reassign your phone number to a new Straight Talk customer. Select the model of your undefined phone to get help and browse tutorials, FAQ's and Guides How can I refill my account for this plan? What is the Anniversary Device Credit? My device only accepts eSIM. Do I qualify for this offer? What is Straight Talk Protect? Where is Straight Talk Protect available? What does Straight Talk Protect cover? What types of devices are covered by Straight Talk Protect? I'm bringing my own device. Browse Straight Talk Knowledge Base, tutorials and FAQ's for your B1550VL Manage your Straight Talk Wireless service anywhere, at any time. How do I enroll in Auto-Refill or update my Auto-Refill billing information? To enroll or update your Auto-Refill billing information, you will need to log in to My Account first. To enroll in Auto-Refill: Log into "My Account" on Straight Talk's website. Go to the "Refill" tab. Select "Enroll in Auto-Refill." Fill out the required information. To purchase a Service Plan for your Mobile Hotspot, open an internet browser and go to www.straighttalk.com. Enter the email and password associated with your Straight Talk account.