I recently dropped off a package at a UPS store that had a prepaid label. It shows no movement on the tracking number…the recipient never received it. I called and spoke with them twice twice, they said they don’t have any receipt of the package and never scanned it. In this instance, the shipment left the warehouse back in March. Of course, due to the age of the shipment, it can't be tracked online. If one of our reps calls UPS, is the customer service line able to track shipments that old and tell us who signed for it? Thanks! Archived post. New comments cannot be posted and votes cannot be cast. I need to track a package that is past the 120 day mark, UPS.com just says "UPS could not locate the shipment details for this tracking number. Details are only available for shipments made within the last 120 days. Please verify your information." Odd, because I just checked a fedex package from over a year ago. Regardless, I know that I can call up and get basic info on it (delivered or not ... If it hasn’t been handed off to UPS yet, how could they accurately estimate? 90% of these come down to the shipper printing the label/tracking and not physically shipping the box yet. That allows them to mark it as shipped to hit their metrics, without doing the work of shipping yet. Add a couple days for them to pull and pack and then UPS ... The tracking number that Amazon gave you isn't a real tracking number in that case because the item is a consolidated item. It's the most annoying thing in the world. UPS Tracking Number meaning I ordered some items from two totally different suppliers, and I noticed that the entire tracking number was exactly the same, except for the last 3 digits. Does that mean they were shipped using the same account number, and potentially shipped from the same organization? I found this information in another post. When the package is scanned to be entered in a delivery vehicle, the tracking status gets updated to the Loaded on a delivery vehicle and when the delivery vehicle leaves that place to deliver the product around the area then the tracking status gets changed to out for delivery. I need tracking information from March 2023. I see tracking details can only be pulled from online tracking for 120 days. Surely UPS has most of the pertinent information (not necessarily all details). No? Just came here to say ups is the worst shipping service by far. Every time I order through ups the packages have a 30-40% chance to not arrive. It’s always, and I mean always late. I’ve had them deliver out of state, while “customer service” aka a robot tells me it’s been shipped to my home and confirms the address. I’m putting in the tracking number I received and it’s says shipment details can’t be located. It’s been over 56 hours but it’s still not showing any details. Does it usually take this long?
![[.Pelis.]](https://pelis.flixshore.com/wp-content/uploads/2026/03/camera.png)
